Because the internet has vastly changed today’s sales process, you may not spend as much time as you used to making actual sales calls—but I believe the time you do spend on the phone is still valuable.
Whether you’re calling new leads to introduce them to your product or speaking to existing customers about the service they’ve already purchased, the time you spend with them on the phone shows that you’re willing to go beyond simple email communication and speak with them on more “human” terms.
If you want to make the most of your phone conversations, there are a few tricks you can use—and our team found a great infographic that highlights them. Created by The Gap Partnership, this infographic shares several helpful tips to truly influence your prospects and customers through high-quality, sincere, verbal communication.
One of my favorites: Don’t apologize for “interrupting” the listener’s time with your call—this makes it sound like you’ve done something wrong. Instead, act as if you have something truly valuable to offer on your call.
Check out the rest of the tips below!